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    Not open yet. Ondara expects to begin serving Boulder families in early 2027. Until then we can't accept pets — but we can answer questions.

    Frequently Asked Questions

    Everything you need to know about our gentle aquamation services for your pet

    About the Aquamation Process

    7 questions

    Service Details & Pricing

    6 questions

    Tracking & Transparency

    3 questions

    Memorial Options

    3 questions

    Pickup & Delivery

    3 questions

    Environmental Impact

    3 questions

    Shipping & Mailing

    3 questions

    For Veterinary Clinics

    2 questions

    Still have questions?

    We're here to help during this difficult time. Our compassionate team is ready to answer any questions and keep you posted as opening approaches.

    Need Grief Support?

    Losing a pet is one of life's most difficult experiences. You don't have to go through it alone. We've compiled resources, support groups, and crisis helplines to help you through this difficult time.

    24/7 Crisis Support: Call 988 or text HOME to 741741

    ASPCA Pet Loss Hotline: 877-474-3310

    References

    1 CANA – Cremation Association of North America. (2023). The science and sustainability of alkaline hydrolysis. CANA Journal, 59(2), 18–25. https://www.cremationassociation.org

    2 CNA Insurance. (2022). Environmental impact assessment of cremation and alkaline hydrolysis in North America. Environmental Affairs Division.

    3 Kling, R., & Phillips, B. (2020). Comparative life-cycle assessment of alkaline hydrolysis and traditional cremation. Journal of Cleaner Production, 275, 123098. https://doi.org/10.1016/j.jclepro.2020.123098

    4 Luther, M. (2023, October 17). What is aquamation? A veterinarian explains water cremation for pets. The Washington Post. https://www.washingtonpost.com/wellness/2023/10/17/aquamation-pet-cremation

    5 Miller, J. (2022). Mercury emissions reduction through alkaline hydrolysis: A technical overview. Environmental Science & Technology Reports, 9(4), 214–222. https://doi.org/10.1021/estrep.2c0214

    6 Pet Memorial Association of America (PMAA). (2023). Regulatory status of pet aquamation in the United States. https://www.pmaa.org/aquamation-regulations

    7 Spade, K. (2021). Greener goodbyes: Public perception of alkaline hydrolysis in animal aftercare. Anthrozoös, 34(5), 631–646. https://doi.org/10.1080/08927936.2021.1942176

    All references formatted in APA 7th Edition style. Citations support scientific claims and environmental data presented throughout this FAQ.