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    Not open yet. Ondara expects to begin serving Boulder families in early 2027. Until then we can't accept pets — but we can answer questions.

    Policy

    Cookie Policy

    Last updated: August 30, 2026

    1. What Are Cookies?

    Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

    Cookies help us:

    • Remember your preferences and settings
    • Keep you logged into your account
    • Understand how you use our website
    • Improve your experience on our site
    • Show you relevant information

    2. Types of Cookies We Use

    Essential Cookies (Always Active):

    These cookies are necessary for the website to function properly. They cannot be disabled.

    • Authentication: Keep you logged into your account
    • Security: Protect against unauthorized access and security threats
    • Session Management: Remember your actions within a browsing session
    • Form Data: Remember information you've entered in forms

    Functional Cookies:

    These cookies enhance functionality and personalization.

    • Preferences: Remember your settings and preferences
    • Language: Store your language preference
    • Regional Settings: Remember your location for relevant information
    • User Interface: Remember your layout preferences

    Analytics Cookies:

    We do not currently run any analytics or measurement service on this website. No analytics cookie or identifier is set, and no page-visit or behaviour data is sent to a third party. If we add one, we will describe it here and update the date at the top of this page before it goes live.

    Marketing Cookies:

    We do not use advertising, remarketing, or social-media tracking cookies, and we do not sell or share your information with advertisers.

    3. Specific Cookies We Use

    NamePurposeDurationType
    ondara.auth.*Keeps you signed in, and remembers this device if you use two-factor sign-inUntil sign-outEssential
    sb-*-auth-tokenSupabase authentication session for portal accountsSessionEssential
    ondara:payment:*Holds a payment token between checkout and the confirmation pageSessionEssential
    announcementBannerDismissedRemembers that you closed the site announcementUntil clearedFunctional
    mobileCTADismissedRemembers that you closed the mobile call barUntil clearedFunctional
    ondara.stationRemembers the workstation an operator selected (staff devices only)Until clearedFunctional
    sidebar:stateRemembers whether the staff sidebar is open (staff devices only)7 daysFunctional

    4. Third-Party Cookies

    Some cookies are placed by third-party services that appear on our pages:

    Authentication Services:

    • Secure login and account management
    • Session management and security

    Mapping Services:

    • Display maps and calculate distances
    • Geolocation functionality

    Payment Processors:

    • Secure payment processing
    • Fraud prevention

    We do not control these third-party cookies. Please review the privacy policies of these services for more information.

    6. Mobile Devices

    Mobile devices have different controls for tracking:

    iOS Devices:

    • Settings → Safari → Block All Cookies
    • Settings → Privacy → Tracking → Ask Apps Not to Track

    Android Devices:

    • Chrome → Settings → Site Settings → Cookies
    • Settings → Google → Ads → Opt out of Ads Personalization

    7. Updates to This Policy

    We may update this Cookie Policy from time to time to reflect:

    • Changes in our cookie usage
    • New features or functionality
    • Legal or regulatory requirements
    • Improvements to our website

    When we make significant changes, we will update the "Last updated" date at the top of this policy.

    8. Contact Us

    If you have questions about our use of cookies, please contact us:

    Ondara Pet Aftercare

    2619 Spruce St

    Boulder, CO 80302

    Email: Dave@Ondara.pet

    Phone: (720) 903-4433